NEW: Course content updated to reflect the changes under the Ontario Public Health Standards for the new requirements for programs, services and accountability.

Designed specifically for public and community health, OPHA and Leading Edge Group Lean Sigma Workshops will allow you to strengthen continuous quality improvement and leadership skills to achieve positive change through learning how to integrate Lean and Six Sigma as part of a quality improvement framework.

• Specifically designed for public health. Concepts will be illustrated with examples from public health settings

• Learn from experts currently working with public health units across Ontario

• Receive an internationally recognized certificate in Lean Sigma for Public and Community Health

About the Green Belt Workshop

Having taken White and Yellow Belt training, you will develop an in-depth understanding of those essential Lean Sigma tools and practices that can be applied to decrease/avoid costs, increase efficiency and quality of service, improve access to service; increase capacity; improve satisfaction among staff and community, and create an ongoing culture of continuous quality improvement.

Through this 3-day workshop and follow up expert mentoring, you will gain expertise in applying key Lean, Six Sigma and change management tools and practices to lead an improvement project. As part of the program assessment, you will facilitate an expert-guided ‘action project’ within your workplace, thereby ensuring immediate practical application and return on investment.

Prerequisite: Lean Sigma Yellow Belt certification

Course Outline

Day 1

• Course introduction
• Why Lean Sigma in public health
• Lean Sigma review
• Lean principles
• Creating value in public health
• The 8 wastes
• Project selection

Day 2

• Process mapping
• Value stream mapping
• Evaluation of current state
• Tools to improve flow

Day 3

• Tools to reduce variation
• Transforming to future state
• Engaging teams and communicating change
• Lean leadership

Registration will open in March!

OPHA Member $1350 (Become a member here!)
General – $1500

Discount: register for White, Yellow, and Green to receive 10% discount off registration! Contact info@opha.on.ca for the discount.

Examples of past participants’ action projects:

• Reducing the overall cost of a needle exchange program by streamlining the purchase, storage, assembly, and delivery of harm reduction kits
• Reducing excessive call volumes or call duration after sending Immunization of School Pupil’s Act review letetrs
• Addressing problems and excessive costs that relate to printed health promotion materials
• Managing income lab results/cases for sexual health team

What past participants said

• Great workshop – facilitator was very knowledgeable. Great info – energized to start Lean!”
• “Great work! Instructor was excellent, knowledgeable and friendly!”
• “Thank you! I found the experiential examples given very helpful in relating the concepts.”
• “This was very good and has given me lots of information and ideas on how to take this back to my work place.”

Meet the faculty

Jane Bishop, Director of Health Services for Leading Edge Group, is a registered nurse with over 30 years experience working in the UK, Ireland, USA and Canada. Jane is also a Lean Sigma Master Black Belt. Her expertise has enabled her to work effectively with clinical teams, administrators, service partners and community groups at organizational, regional and provincial levels to achieve positive and sustainable change. Jane has supported a number of district health units in Ontario over the past 18 months. This support has enabled her to develop a strong understanding of the framework that public and community health organizations and professionals in the province are working within as well as the unique challenges involved

Janine LeFort,  Director of Education Services for Leading Edge Group, has over 25 years’ experience in process improvement across a variety of sectors.  Janine is known for her ability to build and implement cross functional processes and systems through developing effective relationships and utilizing superior knowledge transfer techniques.  She is qualified as a Lean Black Belt and, as a forward thinker, is currently completing her Masters in Distance Education at Athabasca University. Most recently, Janine has added value as a Lean facilitator in public health by enabling the successful transition of a genetics program from a district health unit to a hospital. Furthermore, Janine has supported district health units in Ontario through Lean coaching and mentoring. This support has resulted in significant cost savings and increased capacity to enable staff to focus on providing improved services to the public. Janine is also a part-time Professor at George Brown College in Toronto.

About Leading Edge Group

Established in Ireland in 1995 and with international offices in Canada, Australia and the UK, Leading Edge Group is a global leader in the provision of Lean & Six Sigma training, management consulting and change management, delivering strategic and operational improvements for organizations by enhancing customer service and patient care, increasing quality and efficiencies and optimising resources. Learn more here.